Returns & Exchanges

At FXW, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing